Palm’s former CEO Jon Rubenstein proves HP bought a bad apple, and worse he rebuts poor Touchpad reviews with correlation to the past. Poor strategy is once again married to bad PR.
Success in technology is no longer dependent on just cool hardware, but a seamless user experience that blends the previously disparate components. And that emphasis does not only require a skill Palm does not have, it requires something HP does not have today either.
HP needs to make harder calls to compete in this marketplace, self cannibalization would be an appropriate strategy for a company who’s customers have already voted against them.